1. Rights and obligations of the seller

Rights of the seller

- To require the customer to provide complete and accurate information necessary for order fulfillment.
- To refuse or cancel an order if the customer provides inaccurate information, shows signs of fraud, or violates website regulations or the law.
- To modify or update website content, sales policies, and transaction terms as necessary; such changes will be publicly announced on the website prior to implementation.

Obligations of the seller

- To supply products of the correct type, quantity, and quality in accordance with published information and the customer's order.
- To deliver goods at the agreed-upon or notified time, location, and method.
- To provide invoices, warranty cards, or relevant documents (if applicable) in accordance with the law.
- To safeguard the customer's legitimate rights and interests; to be responsible for the quality of the goods supplied.
- To receive and resolve requests regarding warranties, exchanges, returns, refunds, and complaints in accordance with published policies and legal regulations.
- To maintain the confidentiality of the customer's personal information in accordance with the Privacy Policy and applicable laws.

2. Rights and obligations of the customer

Rights of the customer

- To be provided with complete and accurate information regarding products, prices, payment methods, delivery, warranties, exchanges, returns, and transaction terms.
- To select suitable products and payment methods.
- To request support, warranty service, exchanges, returns, refunds, and to file complaints in accordance with website policies and legal regulations.
- To have their personal information kept confidential during the transaction process.

Customer Obligations

- Provide complete and accurate information when placing an order and assume responsibility for the information provided.
- Make full and timely payment using the selected payment method.
- Inspect the goods upon receipt and promptly notify the seller if any products are found to be defective, damaged, missing, or inconsistent with the order.
- Cooperate with the seller regarding delivery, warranty services, exchanges, returns, or complaint resolution when necessary.
- Refrain from fraudulent activities, abuse of promotional programs, or use of the website for unlawful purposes.