1. Purpose and scope of data collection.

Data collected on the website includes: customer full name, email address, phone number, and physical address. Customers are required to provide this information when requesting consultation or purchasing products; we use it to contact and confirm details with the customer, thereby ensuring consumer rights.

Customers are solely responsible for the security and management of all service usage activities associated with the information they provide and their email accounts.

2. Scope of information usage.

We use the information provided by customers to:

Contact customers to confirm orders and arrange delivery upon receiving a request;

Provide product information to customers upon request;

Send marketing emails and promotional offers regarding our products;

Send notifications regarding website activities;

Contact and communicate with users in special circumstances;

Refrain from using users' personal information for purposes other than transaction-related confirmation and communication;

Comply with requests from judicial authorities, including:

The Procuracy, courts, and investigative police agencies regarding any unlawful acts committed by the customer.

3. Information storage period.

Customer personal data will be stored until a request for deletion is made to the website administration. In all other cases, customer personal information will be securely stored on our servers.

4. Parties or organizations with access to personal information.

The website administration.

The customer who owns the personal information.

Competent Vietnamese legal authorities.

Partners involved in your transactions, such as shipping carriers. 5. Address of the entity collecting and managing personal information.

LA VIERGE VN BUSINESS HOUSEHOLD

Address: 110 Ly Chinh Thang, Xuan Hoa Ward, Ho Chi Minh City, Vietnam

Hotline: 0793 998 041

Email: lavierge.vn@gmail.com

6. Means and tools for users to access and edit their personal data.

Customers have the right to check, update, adjust, or delete their personal information by contacting the website administration team to carry out these actions.

Customers have the right to submit complaints regarding information privacy by contacting the website administration team. Upon receiving such feedback, we will verify the information; if the customer's report is confirmed to be accurate, we will take timely remedial measures depending on the severity of the issue.

7. Mechanism for receiving and resolving consumer complaints.

If customers discover that their personal information is being used for purposes or within a scope other than intended, they should call 0793 998 041 or email lavierge.vn@gmail.com to file a complaint and provide relevant evidence to the administration team.

The administration team commits to responding immediately, or no later than 24 working hours from the time the complaint is received.