Welcome to laviergeofficial.com, managed and operated by LA VIERGE VN Business Household.

To ensure the quality of our products and services and to comply with legal regulations regarding e-commerce, we hereby disclose the conditions and limitations applicable to the provision of goods and services on this website:

1. Limitations on Service Timing

- Order Placement: The laviergeofficial.com website allows customers to browse information and place orders online 24/7 (every day of the week).

- Order Processing and Customer Support: Orders and support requests are processed during business hours—from 08:00 to 17:30, Monday through Saturday (excluding Sundays and statutory public holidays).

- Public Holidays and Tet (Lunar New Year): During public holidays, the Tet festival, or other special periods, order confirmation and delivery times may be longer than usual. We will notify customers of any changes to processing times.

2. Geographical Limitations

- Service Coverage: laviergeofficial.com supports delivery across the entire territory of Vietnam via reputable shipping partners.

- Geographical Restrictions: For remote areas, islands, or locations outside our shipping partners' service zones, delivery times may be extended, or delivery may not be possible. In such cases, we will proactively contact the customer to agree on a suitable arrangement or to cancel the order upon request. 3. Customer Eligibility

- Customers engaging in transactions on the website must be at least 18 years of age and possess full civil legal capacity in accordance with Vietnamese law.

- If a customer under the age of 18 engages in a transaction, the purchase requires the consent and supervision of a parent or legal guardian.

4. Order Quantity Limits

- To protect customer interests and prevent speculation, stockpiling, or the abuse of promotional programs, we reserve the right to refuse or cancel orders exceeding the permitted quantity limits for specific products or promotional offers.

- Purchase quantity limits (if any) will be specified on the product detail page or within the promotional program details.

5. Service Availability Conditions

laviergeofficial.com strives to maintain stable website operations. However, the provision of goods and services may be interrupted in the following circumstances:

- System maintenance: The website requires upgrades, maintenance, or technical troubleshooting. We will endeavor to notify customers in advance (except in cases of emergency).

- Force majeure events: Order processing or delivery may be affected by natural disasters, fire, epidemics, war, network failures, issues with shipping carriers, or decisions by competent state authorities. In such cases, LA VIERGE VN BUSINESS HOUSE is exempt from liability for damages arising beyond its control. CONTACT INFORMATION

LA VIERGE VN BUSINESS HOUSEHOLD

Address: 110 Ly Chinh Thang, Xuan Hoa Ward, Ho Chi Minh City, Vietnam

Hotline: 0793 998 041 - Email: lavierge.vn@gmail.com