The customer assumes full responsibility for all postal charges, return shipment costs, customs fees, and handling charges in the event they decline to accept a parcel due to import duties or taxes.

To find out the exact amount, please refer to your customs and duties information provided by the official government website.

IMPORTANT: If customers fail to pay the required duties and the order cannot be delivered as a result, we are not responsible and no refund will be issued.

For more detailed information, please message via facebook or instagram Lavierge for the fastest support

You can use credit cards, Visa and Paypal

You can easily find your own body through the “Body Table” and product descriptions on the product pages.

Additionally, you can contact us directly via facebook or instagram : Lavierge

Note: If you decide not to pay customs or import fees and choose to reject the package, you will not receive a refund for your order.

Packages that you believe are damaged during shipping open and check in front of the cargo authority. If there is any damage to the product do not receive the product by submitting a report to the cargo company, if any.

We can support changing sizes or samples within 5 days from the date you receive the goods. You insure all conversion costs. In addition, you can contact us via facebook or instagram to get a specific quote on costs

You can contact us directly via facebook or instagram for further support and advice on pre-oder 

If you have signed up to our website before making your purchase, you can track the status of your order on your Account page

You can track your order with the cargo tracking code sent to the e-mail address you ordered with

Your order will be shipped within 5-15 working days. (Shipping time may vary with some specialty products. You can see the delivery times for the products from the product detail page.)

We do not offer returns or refunds. Please note that all sales are final and non-returnable. Customers are responsible for all shipping and conversion costs. If you experience any issues, please don’t hesitate to contact us — we’re here to assist you promptly.

We DO NOT accept refund/return requests for unfit items. Unfit items are not considered defective. Please check the size guide carefully as well as consult with our customer service team before purchasing. Customers may also prevent this by consulting with our customer support team via customerservice@fanciclub.com to avoid any confusion/misunderstanding.

The Hand-Embroidered Rose Mini Skirt is not eligible to returns/exchanges UNDER ANY CIRCUMSTANCES.

Unless the customer consults with us prior and gets our confirmation, we will not allow returns under any circumstance. 

We do not guarantee delivery date for standard shipping orders.